IE 4640 - Service Systems Engineering

Institution:

Clemson University

Subject:

Industrial Engineering

Description:

Modeling and analysis of service systems. Students learn to work with data analysis tools and queueing models that are used to engineer and improve systems in service industries including healthcare, banking, and customer contact centers. The course incorporates case studies and hands-on modeling exercises with system data. Preq: IE 3810 and IE 3860.

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.clemson.edu

Phone Number:

(864) 656-4636

Regional Accreditation:

Southern Association of Colleges and Schools

Calendar System:

Semester

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