MKT 135 - Customer Service Techniques

Institution:

Orangeburg Calhoun Technical College

Subject:

Marketing

Description:

This course is a study of the techniques and skills required for providing customer service excellence, including illustrations to turn customer relations into high standards of customer service, satisfaction, and repeat sales.

Credits:

3.00

Credit Hours:

Prerequisites:

Prerequisite: ENG-032 and RDG-032 or RWR 032.

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.octech.edu

Phone Number:

(803) 536-0311

Regional Accreditation:

Southern Association of Colleges and Schools

Calendar System:

Semester

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