AOT 180 - Customer Service

Institution:

Horry-Georgetown Technical College

Subject:

Administrative Office Technology

Description:

This course is a study of issues in the workplace relating to effective customer service. The course includes topics such as oral written verbal and nonverbal communication skills effective telephone techniques and cultural diversity in the workplace.

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.hgtc.edu

Phone Number:

(843) 347-3186

Regional Accreditation:

Southern Association of Colleges and Schools

Calendar System:

Semester

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