CPT 268 - Computer End-User Support

Institution:

Technical College of the Lowcountry

Subject:

Computer Technology

Description:

This course prepares students to train and support end-users. Topics include end-user support functions, developing training modules, and strategies to provide ongoing technical support. Emphasis is on solving problems wiht users (needs analysis, troubleshooting, and interation with users.)

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.tcl.edu

Phone Number:

(800) 768-8252

Regional Accreditation:

Southern Association of Colleges and Schools

Calendar System:

Semester

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